TERMS & POLICIES
Welcome to VROOM!
These Terms & Policies govern your use of our website, products, and services.
By accessing our website or purchasing our products, you agree to comply with these terms.
Product Use & Safety
- Our car care products are designed for automotive use only. Always read and follow the instructions provided on the product labels and packaging.
- Keep all products out of reach of children and pets.
- Use protective gear when necessary, such as gloves or eye protection.
- VROOM is not responsible for misuse or improper application of our products.
Orders & Payments
- All orders placed on our website are subject to availability and confirmation of payment.
- We accept Only COD (Cash On Delivery) for now.
- Prices are subject to change without prior notice. However, any confirmed orders will not be affected.
Shipping & Delivery
- We offer only domestic shipping in Lahore at present, subject to location availability.
- Delivery times may vary due to factors beyond our control.
- Customers are responsible for providing accurate shipping information. VROOM is not liable for delays or lost shipments due to incorrect details provided.
Returns & Refunds
- We accept returns on unused and unopened products within 7 days of purchase. Proof of purchase is required.
- Refunds will be processed once the returned product is inspected and approved.
- Shipping fees for returns are the customer’s responsibility unless the return is due to a defect or error on our part.
Warranty & Liability
- Our products come with a limited warranty against manufacturing defects. This does not cover damages due to misuse, improper application, or normal wear and tear.
- VROOM is not liable for any incidental or consequential damages resulting from the use of our products.
Privacy Policy
- We collect personal information such as name, email, and payment details solely for processing orders and improving customer experience.
- Your information is protected and will not be shared with third parties, except as necessary for order fulfillment.
- By using our website, you consent to our privacy practices.
Modifications to Terms
- VROOM reserves the right to update or modify these Terms & Policies at any time. Any changes will be posted on our website.
